If you have any questions, you can contact us on Telegram @helpsim3 .
To configure your GoIP equipment, you will need:
Message us on Telegram @helpsim (or @helpsim3 ), to receive and complete the form, and review the rules and terms of work. At this stage, a group chat , which will include you and the onlinesim.io partner support staff, will be created
Before connecting the GoIP equipment, we recommend performing a full reset of the previous settings. To do this, connect the GoIP to the power supply and hold the “Reset” button for more than 10 seconds. After 10 seconds, the green LEDs should turn off and then start blinking again.
Connect the equipment and determine the IP address of your GoIP equipment:
Register on onlinesim.io and send the following to the group chat with the partner support staff:
Wait for confirmation that the account has been approved, then receive the connection details (Server IP) from @helpsim (or @helpsim3 ) to connect to the server, and proceed to the next step.
Configure the GoIP equipment:
In the SMS Client ID field, enter the port number (that is, 1 for the first port, 2 for the second, and so on)
You can configure 1 port and then click the "Auto Config Other lines" button — all other ports will receive the same settings ( SMS Client ID will increase by 1).
3. Changing port names is prohibited . If you changed them, be sure to notify us.
The device you used to configure the GoIP can be disconnected; it will no longer be needed. From this point on, all work will be done through our website. Keep the GoIP powered on at all times.
Insert SIM cards into the ports and go to the PSA number management section . Save this section, for example by adding it to your browser bookmarks.
After you open the PSA section for the first time, it is saved in the list of tabs on the left, but this data is stored in the browser cache. Therefore, if you change or clear the browser cache, or sign in from another device, the tab will disappear and you will need to open it again using the direct link: /v2/pages/reseller/psa .
The numbers should be detected automatically. If this does not happen, you need to send @helpsim (or @helpsim3 ) the following information:
the mobile operator name, the SIM card IMSI, the USSD request used to obtain the number, and the text of the response message (for example: “Your number is +7**********”). We will add your operator, and the numbers will then be detected automatically.
Interface of the PSA workspace on our website
After configuring the settings in the GoIP control panel, go to the PSA section on our website; the GoIP ports should start appearing there.
After the SIM cards are installed, the numbers should be detected automatically in the ports and should start earning within 10–15 minutes.
Balance – displays the current balance and provides access to the withdrawal menu
Dropdown menu Actions
Clean all numbers - delete all ports (if the settings remain in GoIP , the ports will be restored automatically);
Clean all banned services - reset the failed-receipt statistics for all numbers that can currently be reset (see details below);
Clean all online numbers - delete all ports with active numbers (if the settings remain in GoIP , the ports will be restored automatically);
Set Numbers – allows you to add numbers manually;
Statistic – statistics menu
Settings – settings
Port – port number
Number – SIM card phone number
Sum – earnings from the SIM card
Rent – rental status
Used – sold services
Banned – blocked services
Number and service bans, and resetting statistics
There are two types of bans: a number ban — all services on that number are removed from sale — and a ban on a specific service (or several services) on a number — that service is not offered for sale on that number.
1. Number ban on our service
A red border around a port indicates a banned number. A number is banned if it has been ordered 4 times by different users and no SMS was received. This does not necessarily mean that there are blocked services on that number.
The ban is removed automatically once a day or by using the button to reset the number’s statistics.
Before resetting the statistics, we recommend checking whether the banned number is working properly — insert the SIM card into a phone and send SMS messages to it from several popular services ( VK , WhatsApp , Telegram ).
2. Service ban
This occurs when a specific service has been ordered by 3 different users and none of them received a message. In this case, the system assumes that the service has already been used, is blocked, or cannot be used by users for some other reason, and stops offering it for sale.
A service is not unblocked automatically. It can only be returned to sale by resetting the number’s statistics.
Before resetting the statistics, we recommend checking whether the banned service is working properly — insert the SIM card into a phone and send it an SMS from the banned service.
3. Resetting number statistics
To reset a number’s statistics, use the button with the red arrows.
After you click this button, the number disappears from the list and returns a few seconds later without the ban (if there was one) and without blocked services (if there were any).
This button first appears 3 hours after the first number is sold. After that, it appears once a day.
The button can be used once a day.
Withdrawing earnings
To withdraw your earnings, in PSA click the Balance
Detailed withdrawal terms can be found in the rules or clarified in the chat with @ helpsim 3 .
To make a withdrawal, you need to enter the wallet/card number and the name of the payment system/bank to which the payout should be sent. These fields can only be edited if the account balance exceeds the minimum withdrawal amount ( 10,000 RUB )
Withdrawals are processed within 24 hours.
Restricting service sales
To stop selling a service across all countries and ports, open the PSA tab and click the button “ Settings ” , then in the Disabled service section, click “+” .
In the search field that opens, enter the names of the services you do not want to sell on your numbers. The selected numbers will then be moved to the USED section.